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Topical treatment not healing: next steps

Published 13 March 2026 ·Last reviewed 13 March 2026 by the editorial team ·How we create our content

At a glance

You have been using a topical treatment — GTN, diltiazem, or both — and your fissure is still causing pain. This is a frustrating but common situation. Topical treatments help many people, but they do not work for everyone. If your fissure has not responded after a reasonable trial period, there are clear next steps to consider.

This guide covers what “not healing” actually means, common reasons topical treatment may not be enough, and the options people typically move to next.

What counts as not healing

There is no single definition, but clinicians generally look for these patterns:

  • No improvement after 6 to 8 weeks of consistent use
  • Some improvement that has plateaued — better than before, but the fissure is still clearly present
  • Recurrence after initial healing — the fissure healed but came back when treatment stopped
  • Intolerable side effects that prevented completing the course

The important distinction is between a treatment that was given a fair trial and one that was not. Inconsistent application, missed doses, or stopping early because of side effects may mean the topical treatment never had a proper chance to work.

Common reasons topical treatment falls short

Understanding why the treatment may not have worked can help guide the next conversation with your clinician.

The fissure has become chronic

Chronic fissures develop features that make them harder to heal: fibrosis around the edges, a sentinel pile, and sustained internal sphincter spasm. These structural changes can be beyond what a topical cream alone can address.

The sphincter spasm is too strong

Topical treatments work by relaxing the internal sphincter muscle, which increases blood flow to the fissure. But if the spasm is particularly entrenched, a cream applied to the surface may not penetrate deeply enough to break the cycle.

Application difficulties

Some people find it difficult to apply the cream correctly — to the internal sphincter rather than just the external skin. This is not a personal failing; it is a genuine practical challenge that can affect how well the medication reaches its target.

Stool management was not optimised

Topical treatment works best alongside good stool management. If stools remained hard or irregular during the treatment period, the fissure may have been re-injured faster than it could heal.

Before escalating: worth checking

Before moving to the next treatment, some people find it helpful to review these factors with their clinician:

  • Were you using the cream correctly? — Applied to the inside of the anal canal, not just externally
  • Was the frequency right? — Typically two to three times daily
  • Were you managing your stools effectively? — Fibre, hydration, and softeners alongside the cream
  • Did you complete a full course? — At least six to eight weeks of consistent use
  • Were side effects managed? — Sometimes adjusting the dose or timing helps

If any of these were not fully in place, your clinician may suggest optimising conservative treatment before moving on.

The common next steps

Botox injection

Botox (botulinum toxin) injected into the internal sphincter is often the next step after topical treatment. It works on the same principle — relaxing the sphincter — but delivers the effect more directly and at a stronger level.

People commonly describe botox as:

  • A brief procedure, usually done as a day case
  • A waiting period of one to two weeks before effects become clear
  • Effective for many people whose topical treatment was insufficient
  • Temporary — the effect wears off after several months, during which the fissure ideally heals

Fissurectomy

Fissurectomy involves removing the chronic fissure tissue to create a fresh wound that can heal properly. It is sometimes combined with botox. People describe it as a reasonable option when the fissure has developed chronic features like a sentinel pile or fibrosis.

Lateral internal sphincterotomy (LIS)

LIS is a surgical procedure that makes a small, controlled cut in the internal sphincter muscle to permanently reduce its tone. It has the highest healing rate for chronic fissures but carries a small risk of changes to fine continence control.

People typically consider LIS when:

  • Topical treatments and botox have not been sufficient
  • The fissure is clearly chronic with structural changes
  • The pain is significantly affecting quality of life

Continued conservative care

Some people choose to continue with conservative measures rather than escalating. This is a valid choice, particularly if:

  • The fissure is manageable rather than severely painful
  • There are medical reasons to avoid procedures
  • You are not ready for the next step and want more time

How to approach the conversation

When discussing next steps with your clinician, it helps to be specific about:

  • How long you have been using the cream and how consistently
  • What has changed — even partial improvement is useful information
  • Side effects you experienced and whether they affected your ability to use the treatment
  • Your stool management routine — they may want to optimise this before escalating
  • Your preferences — some people want to try the least invasive next option; others want the highest success rate

Your clinician sees this situation regularly. A topical treatment not being sufficient is a common part of the treatment pathway, not an unusual outcome.

Moving forward

Not responding to topical treatment can feel demoralising, especially after weeks of careful routine. But it is genuinely useful information. It tells you and your clinician that the fissure needs a different level of intervention — and there are effective options available.

The important thing is to have the conversation rather than continuing with something that is not working. Many people describe the period after deciding to escalate treatment as a relief — the uncertainty of waiting for a cream to work is replaced by a clear plan.

Common questions

How long should I try topical treatment before considering it has not worked?

Most clinicians suggest six to eight weeks of consistent use as a reasonable trial period. The key word is consistent — applying the cream as directed, maintaining stool softening, and keeping up sitz baths throughout. If there has been no improvement after that period, it is reasonable to discuss next steps with your doctor.

Can I try a different topical cream before escalating to botox or surgery?

Yes, switching between topical treatments is a common step. People who do not respond to one cream sometimes respond to another. Your doctor may suggest trying the alternative before moving to more invasive options. Both have different mechanisms and side effect profiles.

Does the fissure need to be completely pain-free for topical treatment to have worked?

Not necessarily. If the pain has reduced significantly, bowel movements are more manageable, and the trend is improving, many clinicians consider that a reasonable response. Complete absence of pain is the goal, but meaningful improvement can indicate the fissure is healing even if it is not yet fully resolved.

What if I could not tolerate the side effects of topical treatment?

Side effects like headaches from GTN or irritation from diltiazem are common reasons people stop treatment early. If side effects prevented you from completing a full course, let your clinician know — the treatment may not have had a fair trial, and they can help you decide whether to retry at a different dose, switch creams, or move to another approach.

Is it my fault the topical treatment did not work?

No. Topical treatments do not work for everyone regardless of how carefully they are used. Chronic fissures in particular can be resistant to conservative treatment because of the cycle of spasm, reduced blood flow, and re-injury. Not responding to cream is not a failure — it is information that helps guide the next step.

When to seek care Heavy bleeding or feeling faint? Get emergency help now. Emergency: 911

Not sure how urgent it is? Get help today.

  1. Emergency

    Heavy bleeding, black tarry stools, feeling faint, severe pain or trouble breathing.

    Call 911 or go to the ER.

  2. Today

    Fever, pain getting worse, a hot swollen lump, or trouble passing urine.

    Call your doctor or go to urgent care.

  3. Soon

    Bleeding or bowel changes nobody has checked, or anything lasting 3 weeks.

    Book a doctor’s appointment.

Feeling overwhelmed? Call or text 988, any time.

See all the signs

For this topic, get medical advice if you notice:

  • Heavy or persistent bleeding that does not settle
  • Severe pain that is getting worse rather than better
  • Fever or signs of infection
  • Symptoms that have not improved after 4 to 6 weeks of self-care

Recording how you feel is not the same as being checked. These are the signs that need a doctor’s attention.

Call 911 or go to the emergency room now if you have:

  • bleeding that will not stop, a lot of blood (the toilet water turns red, or you pass large clots), or any bleeding with feeling faint or dizzy
  • fainting, a racing heart or trouble breathing
  • confusion or slurred speech, extreme shivering, no urine in a day, or blotchy skin
  • sudden severe belly pain, or a swollen, hard belly with vomiting or not passing stool or gas
  • you cannot pass urine at all, or your bladder feels full and painful and you can’t empty it
  • redness, swelling or severe pain spreading quickly around your anus, genitals or groin, especially with a fever or feeling very ill
  • a fever with a painful swelling near your anus if you have diabetes or a weakened immune system (for example, from chemotherapy or transplant medicines)
  • black, tarry stools

Call your doctor or go to urgent care today (or the ER if you can’t be seen today) if you have:

  • a temperature of 100.4°F (38°C) or higher, chills, vomiting, or feeling generally unwell
  • pain that is getting worse over days, or severe pain that stops you sitting or sleeping
  • a hot, swollen or very tender lump near your anus or at the top of the crease between your buttocks, or foul-smelling discharge
  • trouble urinating
  • bleeding that is getting heavier or more frequent, or blood mixed into your stool
  • feeling much more tired than usual, looking pale, or getting out of breath more easily than you used to
  • not passing stool for several days, or new belly pain

Make an appointment with your doctor if:

  • you have never had these symptoms checked by a doctor or nurse — whatever your age
  • you have had rectal bleeding for more than 3 weeks
  • your bowel movements have been looser, thinner or more frequent than usual for 3 weeks or more, or you have lost weight without trying
  • symptoms have not settled after a week or so, or keep coming back
  • you notice a new lump near your anus, between your buttocks or in your belly, or an itch or discharge that does not clear
  • you have new leakage or trouble controlling your bowels
  • you are 45 or over, or have a family history of bowel cancer or inflammatory bowel disease, and any of these symptoms are new for you

If you are unsure, it is always reasonable to ask. If things feel overwhelming, call or text 988 (Suicide & Crisis Lifeline) or chat at 988lifeline.org, any time. If you don’t feel safe, call 911.

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